Monty's of Sheffield scored 98% on a recent mystery shop survey and their comments were as follows:-
"On arrival to the area I could see the Suzuki dealership and it was clearly visible. It was very clear where to park and there was plenty of parking in a very tidy area. I was very warmly greeted by the sales executive who made me feel welcome right from the start. The visit was very organised and I was made to feel comfortable throughout. The sales executive was very informative and answered my questions well. I was second faced which added value to the visit. There was no waiting around and I was very happy with the visit."
"We have dealt with Monty's team for several years. Excellent service....John Croft, Will and Paul all excellent"
"It's the first time my car has been serviced at Monty's of Sheffield and I am very satisfied. Will was extremely helpful."
"Monty’s at sheffield always provide a personal experience where the customer is made to feel important. Will is always friendly and made sure It was possible to collect collect my car when I wanted to."
"Jon Croft - Went above and beyond. If it wasn’t for Jon we probably wouldn’t have purchased the car. Very professional throughout the sales process. Thank you Jon"
service mgr was polite, efficient and listened about my thoughts about keeping
my car or buying new. The next day John Croft was ready with my part x figures
and price ranges. I felt happier about making my final decision. As ever very
professional from all personnel"
was going to go to a local garage that would have been half the price but
decided against it. Then a problem arose where I went had to go to hospital and
your employee Will couldn't have been more understanding and helpful. So in this
case Service made up for the price and distance differential."
went above and beyond to make sure the sale and the handover of my lovely new
Vitara was smooth running. I have dealt with John for many years at Monty's in
Sheffield and everytime he is polite, accomodating and nothing is ever too much
trouble. Thanks John! I am a very happy Vitara owner!"
Mr J Thomas
"Always addressed by my first name. Which makes me feel as I am know to the team as a person not just another customer. I like that friendly approach. Montys of Sheffield Brilliant."
Mrs P Mulcrone
"As always Montys Suzuki give exceptional personal service. A family run business where you feel part of the family."
"Really like the fact that the staff are the same year in year out. Really builds on the friendly relationship and makes dealing with anything that occurs, with the vehicle (there is never an issue with the staff/service), so easy to deal with. Friends have horror stories about how they are dealt with, this has NEVER been the case at Monty’s, always first class and I’ve been a repeat customer for over 10 years now. When I replace my Jimny it will be with another Suzuki, and that will be from Monty’s."
"Best place to buy a Suzuki in Sheffield" Chris G 9th April 2019
"a pleasure to deal with John and the Team there! they have the old fashion approach , no high stress sales, depending on which car you are looking at, they have the confidense that the car will sell itself ( i was looking at a Baleno with the amazing 1 litre boosterjet engine ) but are also flexible in doing a 'deal' t ensure the customer is happy. i would not hesitate in using them again ... they are polite and helpful without being over the top ! obviously its a matter of personal preference but the suzuki swifts, balenos, vitaras, s cross and the old sx4 are all excellent cars built well and good value for money so if your not a badge snob get on down there!"
Les From Sheffield
"Very good service always taken my cars there. I bought my last three cars from Montys and will always go back"
Mrs Ashall who's recently taken delivery of her new Jimny
"John Croft our salesman , a really nice man , honest and fair. I felt that he gave me the best deal he could and made the whole experience a joy ... I would recommend him highly to anyone wanting a fair deal."
David from Chapeltown, Sheffield
"Very good overall experience. John Croft was, as always a pleasure to deal with"
Margaret from Sheffield
"Just got our second swift and had great customer service from Jon Byatt put everything in simple terms when setting up the radio etc, for me,very pleased with all the team from service to sales,thanks Jon"
Daniel from Rotherham
"Thoroughly enjoyable experience where I wasn't pressured into any decisions and the sales person went above and beyond to ensure I was happy"
Spencer from Sheffield
"John Byatt was very helpful and
not pushy at all"
Julie from Rotherham
"First class experience"
Jean from Sheffield
"It was a pleasant and informative experience"