Privacy Policy

Collecting personal information

We may collect, store and use the following kinds of personal information:

  • Information that you provide to us when registering with our website (including your email address).
  • Information that you provide when completing your online profile (including your name, gender, date of birth and any educational details and employment details you provide).
  • Information that you provide to us when signing up to any distribution lists to receive correspondence from us.
  • Information relating to any purchases you make of our goods or services, including any other transaction details made via any of our websites (including your address, telephone number and payment details).

Using personal information

Personal data we receive will be used for the purposes it was provided, including:

  • Meet the terms of your order.
  • Enable your use of the services available on our website.
  • Send you goods purchased through our website
  • Supply to you services purchased through our website.
  • Send statements, invoices and payment reminders to you, and collect payments from you.
  • Send you our email newsletter and marketing (you can inform us at any time if you no longer want this).
  • Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).

Disclosing personal information

  • We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so, these include Suzuki GB PLC, Lexus/Toyota GB, Blackhorse Finance, AutoSLM, AutoiDoc, Rhino Events, Marvel at Everything, Chameleon Contact Specialists, Mailchimp, Mediahouse Marketing & Advertising Ltd and Search Optics. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing).
  • We may disclose your personal information to any member of our group of companies where it would be reasonable to do so. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing).
  • We may be legally obliged to disclose your personal information.
  • To the extent that we are required to do so by law.
  • In connection with any ongoing or prospective legal proceedings.
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Security of personal information

  • We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  • We will store all the personal data you provide on our secure computer servers.
  • All details of financial transactions entered via our website will be protected by encryption technology.

Your rights

  • You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request.
  • Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.
  • We may withhold personal information that you request to the extent permitted by law.
  • If you instruct us to no longer process your personal data we will do so as quickly as possible.
  • If you instruct us to destroy any/all of your personal data we may hold we will do so as quickly as possible.
  • If you instruct us to cease all processing for marketing purposes we will do so as quickly as possible.

Cookies

A number of our website pages use cookies to remember:

  • Your display preferences, such as contrast colour settings or font size.
  • Help us to know how you use our sites, and make the content shown more relevant to your interests and needs. None of the cookies used on our websites collect information that personally identifies you. You can control and/ or delete cookies as you wish - for details, see aboutcookies.org. Behavioural Advertising - Please be aware that we use third party advertising companies to collect non-personally identifiable information for online behavioural advertising to provide targeted display advertisements, likely to be of greater interest to you, through participating publishers and advertisers. For full details on the cookies used, please visit our website or request a copy from our Data Protection Champion.

None of the cookies used on our websites collect information that personally identifies you.

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Behavioral Advertising

Please be aware that we use third party advertising companies to collect non-personally identifiable information for online behavioral advertising to provide targeted display advertisements, likely to be of greater interest to you, through participating publishers and advertisers. Such information may include non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) through the use of Cookies and other technology. To learn more about online behavioral advertising or to opt-out of this type of advertising, please click on the following link: http://www.networkadvertising.org/choices/.

How do we use cookies?

Here is a list of the cookies and how we use cookies on the website:

Cookie NameCookie SourceCookie Category/DurationDescription
__atuvc

bt2, di2, ioc, uid, um, uvc, vc
AddThis
Functionality.

Remains active for two years.
This cookie is associated with the AddThis social sharing widget
This widget is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms.
It stores an updated page share count.
_ga

CONSENT, NID
Google Universal Analytics
Performance.

Remains active for two years.
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service.
This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_pk_idPiwik
Session.

Remains active for the browser session.
Collects analytics data, the cookies expire at the end of the session, this allows us to see what content on our website is most interesting to our customers so we can provide articles and information in a similar vein in the future.
utms
Blueprint
Session.

Remains active for the browser session.
Saves any variables passed in the querystring that are prefixed with “utm_” so that they can be appended to external links

bpAb_{{filename with query string}}Blueprint
Session.

Remains active for the browser session.
Used when a page is part of an a/b test to ensure the user continues to view the same version of the page
saved-vehicle_{{vehicleId}}Blueprint
Session.

Remains active for the browser session.
Stores details about a saved vehicle so that they can be shown back to the user on the saved vehicles page
last_search_urlBlueprint
Performance

365 days
Stores the url that the latest inventory search was from so that we can display “back” links from VDP’S
{{page_id}}-sortingBlueprint
Session.

Remains active for the browser session.
Stores the sort order for the vehicle listing results on the given page so that the sorting can be retained if a user navigates back to that page
{{page_id}}-{{filter name}}Blueprint
Session.

Remains active for the browser session.
Stores the value of the given filter for the vehicle listing results on the given page so that the it can be retained if a user navigates back to that page. example values for filter name are prices, models, zip code, distance, retailers, etc.
quick-search-{{page_id}}-{{filter name}}

Blueprint
Session.

Remains active for the browser session.
stores the selected value of the given filter for the quick search widget on the current page. examples of filter names are make, model, condition, etc

Uptracs_campaignUptracs
Performance.

30 days
A utm_{campaign] is added to the cookie, allowing UPTRACS to save information regarding what digital marketing efforts drove the user to the site. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

Data Protection Champion

Our Data Protection Champion is Carl Winter. Any Data Protection issues can be directed to carl.winter@lexus-sheffield.lexus.co.uk or call 0114221 4333